> ## Documentation Index > Fetch the complete documentation index at: https://docs.aiwa.codes/llms.txt > Use this file to discover all available pages before exploring further. # Customers & Offers > Set your white-label prices: Solo and Agency offers, a partner-funded Free plan, project caps, your customer top-up rate and display currency, and manage your customers. On your white-label platform, you decide what customers pay and what they get. This page covers the **Pricing**, **Users** and **Credits** tabs of the partner console. > [!NOTE] > > Customers pay you through your own Stripe account. Connect Stripe before you publish paid prices: prices are created on your Stripe account. ## Plans and Offers Your customers choose from two plan families, the same ones AIWA sells: | Family | Who it's for | | - | - | | **Solo** | One builder, with their own workspace | | **Agency** | Teams that invite clients and ship with sign-off | Inside each family you create **offers**: the price, the monthly credits and the project cap. You can have up to 12 published offers in each family. The console starts you with suggested pricing, the same grid AIWA uses itself. Edit it, then select **Publish** to go live. ### Rules for paid offers * Two paid offers in the same family must have different credit allowances. To make a variation, duplicate an offer and change its allowance before publishing. * Each offer's price must work out to at least \$0.11 per credit, just above your wholesale cost, so you can't accidentally sell below cost. * Changes to an offer's allowance take effect at each customer's next billing cycle. ## A Free Plan You can offer a **Free** plan: Solo access that you fund from your credit pool. Free sign-ups don't need Stripe, so you can go live with a free tier while Stripe is still being set up. Choose how Free credits work: | Option | How it works | | - | - | | **Monthly** | Refills every 30 days. Unused credits expire | | **One-time starter** | Granted once. They never expire | | **No credits** | Solo access with no credits. Customers buy top-ups or upgrade | Two controls protect your pool: * **Monthly budget**: the most credits you'll give away as free grants each calendar month. Leave it blank for no cap, or enter 0 to pause free grants. * **Reserve**: credits kept back for paying customers. Left blank, AIWA keeps your largest paid allowance in reserve, so a free grant never starves a paying customer. Free credits require a verified e-mail address. Turning Free off stops new sign-ups at once; existing Free customers keep Solo access and any credits they bought. ## Project Caps Each Free, Solo or Agency offer can have a project cap: **Unlimited** (the default), or a whole number of 1 or more. * Caps apply straight away to every workspace on that offer. * A workspace at its cap keeps all its projects and can keep editing them, but can't create, remix or start from a template until it's under the cap. * Every non-deleted project counts, including drafts and suspended projects. Deleting a project frees a slot. ## Your Customer Top-up Rate When your customers buy extra credits mid-month, they pay your **top-up rate**. * The minimum is \$0.20 per credit. * The maximum is \$1.00 per credit. * Above \$0.50, the console asks you to confirm you meant it. Your rate is separate from what you pay AIWA. You buy pool credits at the wholesale rate of \$0.08 each. ## Display Currency Choose how prices are shown to your customers: | Setting | What customers see | | - | - | | **US dollars** | Prices shown and charged in US dollars | | **Euros** | Prices shown in euros at the ECB rate, still charged in US dollars | ## Your Customers The **Users** tab lists everyone on your platform, with their plan and credits. Customers can sign up themselves on your domain. You can also create an account for a customer: **1. Create the account** In **Users**, choose to create a user and enter their details. **2. Share the sign-in details** The customer is e-mailed their sign-in details with a temporary password. The password is also shown to you once, in case the e-mail doesn't arrive. **3. The customer sets their own password** They can choose their own with **Forgot password** once they're in. The **Projects** tab shows the projects your customers have built. ## Your Credit Pool The **Credits** tab shows your pool: your balance, what you've bought and what your customers have used. * Your monthly partner credits are added every month and roll over. * Every customer grant (plans, top-ups, free offers) is paid from the pool. * Buy more at \$0.08 per credit, with a minimum of 1,000 credits. > [!WARNING] > > If the pool can't cover a customer's credits, the grant waits until you top up, even though the customer has paid you. Keep a buffer, and act on the low-pool alert. ## Next: Your Hosted Handbook Your customers need help docs too. Next, we'll look at the handbook AIWA can host under your brand. > **[Your Hosted Handbook](/white-label/hosted-handbook.md)** > > A full handbook on your domain, in your name, in up to six languages. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.